Australian phone answering services for businesses of all types and sizes
Business phone answering

For businesses of all
types and sizes

General Business

While much can be accomplished with a secure website or stylish shop front, having your phone calls answered professionally remains critical for business credibility. In an age of cyber insecurity, personal communication remains important.

Cost Effective Options

Beyond virtual reception services, we can add functions or services as your business grows. Billing is mostly usage based, making this affordable for businesses of all types and sizes.

Inbound answering services, outbound and digital customer services, and portable national 1300 and 1800 numbers can be provided.

24x7 answering Australia

24x7

Overflow

Afterhours

On Demand

Answering when you require 24x7
Answering calls when you can't

Warm transfers

Messaging

Sales & Support

Back-Office

Escalated Issues

Business answering, warm transfers and messages taken
Answering services for individuals, businesses, and departments

Customers

Departments

Individuals

On-Call

Answering services for your business customers

Professional Services

The scope of services that our virtual receptionists handle ranges from simple message taking, booking and data entry to outbound telephone contact and emergencies after hours. We have flexible customer service options for small businesses through to corporate operations.

Answering services for real estate developments and facilities maintenance

Messages

Sales Enquiries

Reception & Overflow

Project Lines

Facilities Maintenance

Answering for real estate agencies
Answering services for business professionals

Messaging

Virtual Reception

Enquiries & Bookings

Outbound Projects

Back Office

Answering services for consultants
Answering services for sales and marketing

1300 numbers

Campaign Support

Sales enquiries

Franchises

Customer Care

Answering services for marketing campaigns

Virtual Reception   |   WebAssist Services   |   Escalation Support

answering-service-enquiry

 







Head Office:
1300 551 796
Sales:
1800 935 536
Support:
1300 047 885
International:
+61 3 9895 0000
ABN 26 138 486 478
Level 5, 520 Collins Street Melbourne Vic 3000
PO Box 5010 Nowra DC NSW 2541