Well Done International - Account Application

Extend Your Reach with Well Done

Please complete below form to engage with our services as a new client OR change the ABN associated with an existing service with us.

Your Details

The person who is completing the form

Please enter your first name.
Please enter your last name.
Please enter your company name.
Please enter a valid email address.
Please enter your phone number.
 

Operational Contact

The person who will be the contact for the new service

Please enter operational first name.
Please enter operational last name.
Please enter operational company name.
Please enter a valid operational email address.
Please enter operational phone number.
 

Emergency Contact

This number should not be diverted to your main screen so that we can always get in contact with this person if need arises.

Please enter emergency name.
Please enter emergency mobile number.
 

Staff

 

Accounts Payable

Please enter send accounts to.
Please enter a valid accounts payable email address.
Please enter accounts payable mailing address.
Please enter accounts payable phone number.
 

Trade References

Other businesses or contractors that extend credit to you or this business (e.g. landlord, subcontractor, supplier other than a large utility). (NA for corporate sector services.)

 

Company Details

Please enter legal entity.
Please enter ABN number.
Please enter drivers licence number.
Please enter date of birth.
Please enter legal identity name.
Please enter a valid street address (a street name and type (eg, Browns Rd) must be indicated).
Please enter state.
Please enter postcode.
Please enter a valid postal address (a street name and type (eg, Browns Rd) must be indicated)
Please enter postal state.
Please enter postal postcode.
Please enter company phone.
Please enter a valid general email address contact.
Please enter website URL.
Please enter company overview.
Please enter country.
 

Main Office Location Details

Please advise where practical for your business - this is standard information for operators.

 

Office Hours

Your normal hours, excluding our supplementary coverage.

 

Call Handling

Hint: How you would like to announce your company to callers.
Please enter greeting.
Hint: A brief description of how our operators should handle different call types. If you require more complex call handling that what the Call Handling fields allow here please attach a file with the Call Handling details in the Attach Document section below.
Please enter how to handle calls.
e.g. Urgent/non-urgent call type.
Action/what to advise caller.
A brief overview of products or services provided by your company, with pricing, if appropriate.
Questions callers frequently ask, and answers for them. Click the Add FAQ button to add a Frequently Asked Question.
Hint: As appropriate; if complex please discuss with us at set up.
Hint: List any contacts, apart from staff, that callers may need to know.
Files up to 2MB can be uploaded in DOC, PDF, XLS and CSV formats.
 

How would you like to send messages?

Messages can be sent several ways at once but please note that SMS messages are limited to 160 characters and pager messages may also have limits.

If you require more message sending options than allowed here, please contact one of our customer liasons.

 

Call Routing

How will your calls come to us

 

When will your calls come to us?

We will answer your calls whenever you send them to us and Client Services will discuss your options with you later, but chiefly, you expect that we will receive:

 

How many of your calls might come to us per week?

Even a rough estimate will help us roster staff to support your service.

Please enter approximate calls per week.
Please enter other information relevant to call volumes.

Once you confirm your service we can set up your screens here. Bear in mind that for complex services we may need to schedule some operator training to support your service. However, again, your estimate will help us plan our rosters.

 

I would like to start the service

Please use DD-MM-YYYY format
Please enter a valid date.
 
Please tick Yes, I have read and agree to the Terms & Conditions.
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