When you outsource your telephone calls to us on this service it’s just like having your own receptionist handling your bookings - 24x7.
We get the significant details about how you want your appointments booked and answers to common questions and book appointments to a common web calendar that you can also access so that there’s no confusion or overlap.
Your appointments are handled by a small team of Diary Specialists for more personalised service. Cancellations or rescheduled appointments? Multiple practitioners or clinics? Reminders or special requests? We can help - we tailor the service to suit the way that you work.
For more information about our Diary Management Services:
‘You often go above and beyond. You have all formed an integral part of my business and make it so much smoother for me…I frequently get comments from patients and customers about how well they are treated by all call centre staff.’– Robert Reeves, Proprietor, Robert Reeves Naturopath Clinic
‘I have found it invaluable to have my calls answered professionally and have clients booked in for appointments (rather than having to wait for me to call them back). My account managers have provided me with excellent service.’– Simone Eyssens, Director, Simone Eyssens & Associates.